Complaints and Discipline: Information for Licensees

The Law Society has statutory jurisdiction to receive and address complaints about lawyers and paralegals, from clients, persons opposed in interest, other lawyers and paralegals, judicial officers, government officials and members of the public.

Within our mandate, we respond to complaints about the conduct, competence and capacity of lawyers and paralegals. Generally, we are concerned with issues relating to the service, ethics and honesty of lawyers and licensed paralegals.

If a complaint has been made against you or you are involved in the Law Society's discipline process, the information below will help.

If you are the subject of a complaint

If a complaint is directed to the Professional Regulation Division, a Law Society staff person will contact you by phone, letter or a visit to your office. If the complaint is investigated, you will be given the opportunity to respond to allegations about your conduct.

Read more about what to do if you are the subject of a complaint.

Guidelines for suspended lawyers and paralegals

Lawyers or paralegals whose licences have been suspended or who have given an undertaking not to practise must follow these guidelines.

Guidelines for lawyers and paralegals with revoked licenses

Lawyers or paralegals whose licences have been revoked or who have received permission to surrender their licences must follow these guidelines.